Collaborative activities and technologies at different scales

– Overview –

Computer Supported Cooperative Work (CSCW) is one major theme of my research, which explores how people collaborate using technology in various contexts. I have investigated collaboration activities among different types of groups, from dyadic interaction, small teams to larger networks and communities, for diverse purposes, including social interactions and work-related tasks. Our studies have covered a broad range of topics, including gig work (e.g., Uber drivers), social interactions using instant messenger, knowledge transfer between two people, within an organization, or across stakeholder groups in society. Our research approach is rooted in the study of the interplay between technology and human behaviors. By understanding how technology affects collaboration among different types of groups, we aim to design and develop technologies that support more effective and efficient collaboration.

– Publication –

  • P14. Lee, C. H. & Yuan, C. W.* (2024). The hidden toll of instant messaging use in remote work: Interaction dynamics between subordinates and supervisors. Proceedings of the Annual ACM Conference on Human Factors in Computing Systems (CHI 2024, acceptance rate 26.4%).
  • P08. Chen. A., Yuan, C. W. T., Ma, N., Hsu, C.-Y., Hanrahan, B. V. (2019). Navigating ride-sharing regulations: How regulations changed the “gig” of ride-sharing for drivers in Taiwan. Proceedings of the annual ACM Conference on Human Factors in Computing Systems (CHI 2019; Acceptance rate 25%).
  • P06. Ma, N., Yuan, C. W., Ghafurian, M., & Hanrahan, B. V., (2018). Using stakeholder theory to examine drivers’ stake in Uber. Proceedings of the annual ACM Conference on Human Factors in Computing Systems (CHI 2018; Acceptance rate 25%)
  • P05. Tu, P-.Y., Yuan, C.W., & Wang, H-.C. (2018). Do you think what I think: Perceptions of delayed instant messages between romantic couples. Proceedings of the annual ACM Conference on Human Factors in Computing Systems (CHI 2018; Acceptance rate 25%)
  • P03. Sun, N., Yuan, C. W., Rosson, M. B., Wu, Y., & Carroll J. M. (2017). Critical Thinking in Collaboration: Structure and Activity Awareness. In Proceedings of the 17th annual IEEE Conference on Advanced Learning Technology (ICALT 2017).
  • P01. Yuan, C. W.*, Setlock, L., Cosley, D., & Fussell, S.R. (2013). Understanding informal communication in multilingual contexts. In Proceedings of the ACM 2013 Conference on Computer Supported Cooperative Work (CSCW 2013), (pp.909-921). NY: ACM Press. (Acceptance rate: 28%)
  • J24. Yuan, C. W.*, Bi, N., Lin, Y.-F., Lu, A. P., Chiang, T.-W. (2023). Farm to table: Understanding collaboration and information practices among stakeholders in the process of produce production, sales, and consumption. Proceedings of the ACM on Human-Computer Interaction (CSCW 2023).
  • J23. Chen, G.-M. & Yuan, C. W.* (2022). Multimodal e-book co-reading practices between parents and children. Journal of Educational Median & Library Sciences, 59(3).  陳冠銘、袁千雯（2022）。以不同形式電子書為媒介的親子共讀閱讀行為研究。教育資料與圖書館學，59 (3)。
  • J21. Yuan, C. W.* & Bi, N. (2022). Too close to lie to you: Investigating availability management on multiple communication tools across different social relationships. Library Hi-Tech.
  • J13. Yang, C. L., Yuan, C. W. T., Wang, T. Y., & Wang, H. C. (2019). When knowledge network is social network: Understanding collaborative knowledge transfer in workplace. Proceedings of the ACM on Human-Computer Interaction, 164.
  • J12. Hanrahan, B.V., Yuan, C.W., Rosson, M.B., Beck, J., & Carroll, J.M. (2019). Materializing interactions with paper prototyping: A case study of designing social, collaborative systems with older adults. Design Studies, 64, 1-26.
  • J11. Yang, C. L., Yuan, C. W. T., Wang, T. Y., & Wang, H. C. (2018). Knowing that you know what I know helps?: Understanding the effects of knowledge transparency in online knowledge transfer. Proceedings of the ACM on Human-Computer Interaction, 2(CSCW 2018; Acceptance rate 26%; Honorable Mention Award), 189.
  • J10. Yuan, C. W.*, Hanrahan, B.V., Lee, S., Rosson, M. B., & Carroll, J. M. (2017, online first). I didn’t know that you knew I knew: Investigating collaborative shopping between people with visual impairment and people with vision. Proceedings of the ACM on Human Computer Interaction (CSCW 2018; Acceptance rate 27%).
  • J09. Yuan, C. W.*, Hanrahan, B. V., & Carroll, J. M. (2018). Not just give and take: Assessing timebanking adoption with Technology Acceptance Model. Information Technology & People. (SSCI indexed)
  • J08. Diaz, P., Bellucci, A., Yuan, C. W., & Aedo, I. (2018). Augmented experiences in cultural spaces through social participation. Journal of Computing and Cultural Heritage. (A&HCI indexed)
  • B04.袁千雯（2021）。人機互動、社群運算與科技輔助協同合作研究發展與趨勢。在吳美美（主編），圖書資訊學研究回顧與前瞻2.0（頁444-467）。元華文創。